Do I have to pay custom fees?

Do I Have to Pay Custom Fees on TESBROS Orders?

If you’re placing an order with TESBROS and your delivery address is outside the United States, you may be subject to customs duties, taxes, and other fees imposed by your country’s customs authority. Here’s what you need to know:

Custom Fees and Duties

Responsibility: Customs fees, duties, and taxes are typically the responsibility of the recipient. These charges are not included in the price of the product or the shipping cost that you pay to TESBROS.
Varies by Country: The amount you may need to pay varies depending on your country’s customs policies, the value of the items you purchased, and the type of goods being shipped.

When to Pay Custom Fees

Upon Delivery: In most cases, customs fees are collected by the courier at the time of delivery. The courier will notify you if any fees are due before they deliver your package.
Customs Processing: Your package may be held at customs until the fees are paid, so it’s important to be aware of any potential charges.

How to Find Out About Custom Fees

Check with Your Local Customs Office: If you’re unsure about the customs fees in your country, we recommend contacting your local customs office for more information. They can provide details on any potential charges and how they are calculated.

Important Note

Customs Delays: Be aware that customs processing can sometimes cause delays in the delivery of your order. This is especially common during peak shipping seasons or if additional documentation is required.

Need Assistance?

If you have any questions about customs fees or the international shipping process, feel free to contact our support team at [email protected]. We’re here to help you navigate the process and ensure a smooth delivery.