I’ve cancelled my order, when will my money be available again?Updated 8 months ago

I’ve Canceled My Order—When Will My Money Be Available Again?

If you've canceled your order with TESBROS, here’s what you can expect in terms of refund timing:

Refund Processing

• Immediate Cancellations: If your order was canceled before it was processed or shipped, the refund will typically be issued immediately. However, the exact time it takes for the funds to be available in your account depends on your bank or payment provider.

Bank Processing Times

• Credit Cards: If you paid by credit card, it usually takes 2-7 business days for the refunded amount to be credited back to your account. This timeframe can vary depending on your card issuer.
• Debit Cards: For debit card payments, the refund may take 3-10 business days to reflect in your bank account, depending on your bank’s processing times.
• PayPal or Other Payment Providers: If you used PayPal or another payment service, the refund should appear in your account within a few days, typically 2-5 business days.

Authorization Holds

• Pending Charges: If your order was canceled while still in the authorization hold stage (before the funds were fully charged), the hold will usually be released by your bank within 1-5 business days. Once released, the funds should be available in your account again.

Need Assistance?

If you don’t see the refund in your account after the expected timeframe, or if you have any concerns, please contact your bank or payment provider for further details. You can also reach out to our support team at [email protected] for assistance. We’re here to help!