What to Do If Your Order Is DelayedUpdated 7 months ago

At TESBROS, we aim to ship your order as quickly as possible. However, there may be instances where your order experiences a delay leaving our warehouse. If your order hasn’t shipped within the expected timeframe, we want to assure you that we’re on it and will keep you informed.

What to Expect If Your Order Hasn’t Shipped:

1. Check the Status: If you notice that your order is past the expected shipping time and hasn’t left our warehouse, feel free to reach out to us. We’ll immediately look into the status of your order.

2. We Investigate: Once we receive your inquiry, our team will check what’s causing the delay—whether it’s a stock issue, operational delay, or something else. We’ll provide an update as soon as possible.

3. Get an Update: We’ll keep you in the loop with clear communication about when your order will be shipped. If necessary, we will expedite the process to get it to you faster.